In a Wirral Christian Centre residential nursing home brochure the company claimed that it was staffed by "people who really do care" and it provides "a high degree of comfort and security". However the Sunday Times found to their horror that this didn't seem to be the case.
In an article titled "Exposed: homes that fail the old" a Sunday Times undercover reporter was allowed to work in the home where he observed a catalogue of rule breaches. The report claims that on at least four occasions the emergency alarm in one residents room was actually switched off by frustrated staff so she would have been unable to summon help. The Wirral Christian Centre apparently made no attempt to check the bogus reference that the reporter gave in order to get the job at the Wirral nursing home.
Paul Nuki, the author of the Sunday Times article wrote "Immobile residents were left in their rooms for long periods while others suffered from bed sores which staff admitted could have been prevented with proper care. Bedroom doors were frequently propped open and potentially dangerous chemicals, such as bleach, were left on trolleys in corridors, where wires and pipes were exposed. Some residents received only one hot meal a day in the home's sparsely furnished dining room. Others, unable to feed themselves, were given only soup and sandwiches for successive days."
The national newspaper went on to claim that residents of the Wirral Christian Centre care home were given cruel nicknames by staff. The Rev Paul Epton, who was at the time chairman of the trust, conceded residents should not have been threatened and that disciplinary proceedings would be taken against the staff in question.
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